Effective Date: January 1, 2025
Last Updated: January 1, 2025
RevClinic360 (“we,” “us,” or “our”) is committed to protecting the privacy and security of every individual whose information we handle. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website revclinix360.com (the “Site”) or engage our revenue cycle management services.
1. Information We Collect
We may collect the following categories of information:
- Contact Information — Name, email address, phone number, and mailing address submitted through our contact forms.
- Business Information — Practice name, NPI number, specialty, and other details you provide when requesting a consultation or proposal.
- Usage Data — IP address, browser type, pages visited, time spent on pages, and referral URLs collected automatically via cookies and analytics tools.
- Protected Health Information (PHI) — In the course of providing RCM services to our healthcare-provider clients, we may access PHI as a Business Associate under HIPAA. PHI is handled exclusively under a signed Business Associate Agreement (BAA).
2. How We Use Your Information
- To respond to inquiries and provide requested services.
- To process and manage medical billing, coding, claims, and related RCM functions on behalf of our healthcare-provider clients.
- To improve our website, services, and user experience.
- To send relevant communications, including service updates and industry insights (you may opt out at any time).
- To comply with legal obligations, including HIPAA regulations.
3. HIPAA Compliance
As a Business Associate to covered entities, RevClinic360 complies with the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule, Security Rule, and Breach Notification Rule. We maintain administrative, physical, and technical safeguards to protect PHI. All employees undergo annual HIPAA training and are bound by confidentiality agreements. PHI is accessed only as necessary to fulfill our contractual obligations.
4. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:
- Service Providers — Trusted third parties who assist in operating our website or conducting our business, bound by confidentiality obligations.
- Legal Requirements — When required by law, subpoena, or governmental request.
- Business Transfers — In connection with a merger, acquisition, or sale of assets, with appropriate data-protection provisions.
- With Consent — When you have provided explicit consent for a specific disclosure.
5. Data Security
We employ industry-standard security measures including 256-bit TLS encryption, access controls, audit logging, regular vulnerability assessments, and secure data-center hosting. While no method of transmission over the Internet is 100% secure, we strive to protect your information using commercially reasonable measures.
6. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the Site may not function properly without them. We use Google Analytics with IP anonymization enabled.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of data we hold about you.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at info@revclinix360.com.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. PHI retention is governed by our Business Associate Agreements and applicable federal and state regulations.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.
10. Children’s Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- RevClinic360
- 500 7th Avenue, Suite 400
- New York, NY 10018
- Phone: (855) 738-2360
- Email: info@revclinix360.com